Port Forwarding IC Realtime Equipment

Disclaimer: it's not the recommended setup unless it is the only solution for remote access. This will open ports in the firewall, which is considered less secure. If going this route, you may want to change the port number to another 5-digit number.

Most of our recorders and cameras are accessible via P2P but in certain circumstances, you may need to port forward in order to allow remote access to your surveillance system. The TCP port is our server port that is used on our software and apps.

Generally, our recorders use TCP port 32789 and our cameras use 37777.

To check what your ports and IP are please check these sections.

For this article, I will explain the recorder's TCP port but you can change it to 37777 if you are working with a camera.

To port forward TCP port 32789, you will need to follow these steps:

1. Determine your router's IP address. This is usually something like 192.168.1.1 or 10.0.0.1. You can find this by checking the documentation for your router or by using the "ipconfig" command in the command prompt on a Windows computer or the "ifconfig" command on a Mac or Linux computer. You will be looking for the Gateway IP address in the output of ipconfig.

2. Open a web browser and enter your router's IP address in the address bar. This will bring up a login page for your router's web-based interface.

3. Enter your router's login credentials. If you have never changed these, you can try the default login and password, usually "admin" and "password", respectively.

4. Once logged in, look for a section called "Port Forwarding" or "Virtual Servers." This will be located in different places depending on your router's make and model, so you may need to consult your router's documentation or perform a search online to find it. For other router setups you can use https://portforward.com/

5. Add a new port forwarding rule for TCP port 32789. You will need to specify the local IP address of the recorder you want to forward the port to and the port number you wish to forward. For example, if you want to forward TCP port 32789 to a device with IP address 192.168.1.100, you would enter "32789" as the external port and "32789" as the internal port, and enter "192.168.1.100" as the internal IP address.

6. Save your changes and exit the router's web-based interface.

7. Test the port forwarding rule to make sure it is working correctly. You should be able to use a port-checking website such as https://www.yougetsignal.com/tools/open-ports/