Smart ICRSS: Adding a Device

Auto Enrollment:

Auto Search will scan the network for IC Realtime devices and display them in the search field. Auto Search will only work for local access; you cannot use auto search to set up a remote connection

1. Select Devices from the main menu
2. Select Auto Search
3. Check the boxes next to the devices that you want to enroll then click Add
4. Enter the username and password for each individual device

Manual Enrollment:

• IP address
• P2P Method

Manual add can be used in place of Auto Search. Adding a device manually is required for any type of remote connection i.e. P2P, or public IP address. Manual add will also have to be used if your firewall is restricting the software's ability to scan the network. There are two methods to add a device which are IP/Domain and SN. IP/Domain is used for establishing a connection through the local IP address, or public IP address. SN is used for connecting locally and remotely using P2P.

Note: For some newer devices, P2P connection is not supported. For Windows users, we recommend using our new platform, IC Now. For Mac users, use only the IP address enrollment.

IP Address

1. Select Devices from the main menu
2. Select Add. *This is found next to the Auto Search selection
3. Fill out all of the following fields for IP/Domain:
   
   1. Device Name - This is how the device appears in the software; you can name this whatever you want
   2. Method to Add - IP/Domain
   3. IP/Domain Name - Input the IP address of the NVR/DVR/Camera for local access.
   4. Port - Input the TCP port that was configured in the device. If no TCP port was customized, IC Realtime uses 32789 or 37777 as defaults
   5. Group Name - Unless a custom group was created, leaving it as Default Group is sufficient
   6. Username - This is the username to log into the NVR/DVR/Camera, not the software.
   7. Password - This is the password used to log into the NVR/DVR/Camera, not the software. 

P2P Method

1. Fill out the following fields for P2P:
   1. Device Name - This is how the device appears in the software; you can name this whatever you want
   2. Method to Add - SN
      1. 
   3. SN - Input the serial number of the device. If the serial number is not known it can be acquired from the serial sticker on the device. *The serial number can also be found under the info tab when logged into the web interface or under the P2P menu located in the network settings
   4. Username - This is the username to log into the NVR/DVR/Camera, not the software.
   5. Password - This is the password used to log into the NVR/DVR/Camera, not the software.

If you are unable to connect your device via P2P please contact our tech support call center at 866.997.9009