Field Impact Notice -iOS ICRSS Pro App Push Notification Issues (July 2022)

Summary

The iOS version of ICRSS Pro may be experiencing issues receiving push notifications on some IC Realtime Recorders.

Symptoms

Push notifications to the app may not function or have intermittent issues.

Resolution

The issue has been identified. An app update has been pushed to the Apple App Store. Please update ICRSS Pro to Version 8.1.013.

Workaround

You can set up E-Mail notifications on the Recorder. After setting up E-mail notifications, you also can set up an E-mail-to-SMS for text notifications. See here.

Alternatively, you can connect the IP Cameras directly to ICRSS Pro and receive notifications from the IP Camera.

Update (07.13.2022)

Version 8.1.013 of ICRSS Pro has been pushed to the App Store, and all devices with issues regarding push notifications have been resolved. If you are still having issues with push notifications, please reboot your device and re-subscribe to the push notifications on ICRSS Pro after updating the app.