IC Now Pro - Multi-site deployment options

Table of Contents

• Introduction
• Pre-deployment notes
• Adding a remote server / site
• Multi-site live view
• Multi-site playback
• Multi-site bulk file download
• Multi-site event monitoring

Introduction

If you have multiple server deployments, you can link additional remote (off site) servers to your main site server to access their resources directly. This allows you to view live video channels, review real-time and past recorded events, and download recorded video.

Pre-deployment notes

1. The on-site server will always be designated as “Current Site”. The remote sites should be named accordingly to ensure simple user operation.
2. Every server needs to have purchased and applied the “Multi-site” license
   
3. Multi-site configuration is saved individually on each PC with the desktop client deployed. If you change computers and log in into a new client install, you will need to repeat the process of enrolling the remote sites 
4. Only the super administrator and administrator accounts can be used to add remote sites and be used to authenticate and be added as remote sites.
5. Ensure every IC Now Pro server is using the same software build.
6. The maximum number of sites is 100. This includes the site you are currently using
   

Adding a remote server / site

1. Click the Multi-site icon. It is located next to the notification center and user info 
2. Select Add Site
3. Choose Normal or Domain (active directory) user, then input the connection and credential information for the server/site you would like to add. The site name is limited to 20 characters and cannot contain angle bracket < > characters. Be deliberate when naming the site as you cannot rename it after it has been added.

Multi-site live view

1. Choose Monitor Center from the home screen
2. Select a site and expand the device tree
3. Double left click or click n' drag a recorder or individual video channel from a local or remote site to a quadrant of the live view window
4. Entire remote sites can also be opened on a secondary or tertiary Monitoring Center tab

Multi-site playback

1. Select the Playback tab from the Monitoring Center 
2. Set the storage location by choosing Stored on Server or Stored on Device (local recorder or IPC storage)
3. Double left click an entire site or click n' drag a video channel from a local or remote video channel to a quadrant of the live view window for video of the current day to automatically load
4. Left click Date/Time indicator to select a specific date and time to choose a specific time frame and if multiple channels are selected choose the Sync

Multi-site bulk file download

1. Choose Download Center from the home screen
2. Select the Download Video category 
3. Expand the device trees for the desired sites & devices located under the Resources column
4. Set the desired day(s) & time
5. Set the storage location by choosing Stored on Server or Stored on Device (local recorder or IPC storage)
6. Click the Search button and review the file listing
7. Check the selection box for each file you would like to download then click the Download Selected File button 

Multi-site event monitoring

• Choose Event Center from the home screen
• Real-time Event allows for immediate notification for any alarm event configured through the Event section of the App Config for the current site or remote sites enrolled into the software
• Event History allows for the searching for historical events for both current and enrolled remote sites
• Event Statistics allows reporting of all alarm types for all sites showing real time, daily, weekly, and monthly statistical alert reports