Factory Reset

If you need to start completely fresh, a factory reset wipes all app configuration and returns IC Realtime TV to its initial state.

What Gets Removed

A factory reset deletes:

• All discovered cameras and saved credentials
• Camera friendly names and custom ordering
• Zone definitions
• Site Map layout (camera positions, background image, zones)
• All app settings and preferences
• PIN lock configuration
• Cached thumbnails and snapshots

How to Factory Reset

1. Go to Settings > System > Factory Reset.
2. Confirm that you want to erase all data.
3. The app resets and returns to the first-time setup wizard.

Before You Reset

• Export your configuration first if you want to preserve it. Use Settings > System > iCloud Sync > Export to iCloud to save a backup.
• A factory reset cannot be undone. Your cameras will need to be rediscovered and reconfigured.

When to Factory Reset

• The app is behaving unexpectedly after a major update.
• You want to transfer the Apple TV to a new location with different cameras.
• You're troubleshooting a persistent issue and have exhausted other options.
• You want to remove all saved credentials from the device.