People counting keeps track of the number of people entering and exiting a location. An on-screen display shows a running count directly on the camera interface. This feature can be disabled if examining the summary is preferred. The summary report can be viewed in a daily, monthly, or annual format and includes a bar or line graph to visually represent the data. People counting is commonly utilized for collecting census data to aid in determining busy hours or seasons in retail environments.
Setup Instructions
- Use Internet Explorer to log into device's IP address
- This can be done within either the recorder or camera, but the menus will look slightly different
- Install the plugins if prompted
- Navigate to People Counting by going → Event → People Counting
- Enable both people counting and OSD
- Select the lens direction based on the cameras mounting positioned
- Select the direction of the foot traffic
- Click draw rule under the image to create the zone
- Vertical facing lens: create a thin rectangle that stretches across the center of the image
- Horizontal facing lens: Create a square zone in the image's center where people will cross
- You can use the target filter to create a minimum/maximum-sized object that will trigger an event
- The positioning of the filter does not matter
- The alarm triggers an alarm based on a designated maximum threshold. By default, it’s set to 0 which means no limit
- Select desired alert options, i.e. snapshot, send e-mail, alarm upload, etc
- Save the configuration

Conditions and Restrictions
- Cameras will need to be mounted directly above the entrance facing straight down (preferred) or facing directly at the target with a low angle (~15 degrees)
- Cameras should be mounted 2.8 meters in height for 2.8mm lenses and 3 meters in height for 3.6mm lenses
- People counting cannot be used with other IVS types
Supported Models
Current supported models can be found here
Legacy models can be found here
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