Immix alert testing

Table of Contents

• Introduction
• Testing site
• Creating the test instance
• Programming your IPC or Recorder
• Reviewing Immix response
• Configuring your ICR device to send emails
• Verifying Immix processing of events

Introduction

When a device sends an SMTP (email) message to Immix, Immix will receive it, and try to determine how to handle the alarm. Once Immix will receives the message, given the right setup will raise the alarm to an operator regardless of the rule that sends the alert e.g. IVS, iMD, basic motion detection, audio detection, etc.

Testing site

Immix has provided a test site that does not mirror what an Immix software deployment looks like, but it does process the SMTP alerts in the same manner. The URL to access this site is: https://testmydevice.immixprotect.com/alarmtest

Creating the test instance

After accessing the provided URL to perform the following steps:

1. Left click in the "Search Devices" field located in the upper left of the page
2. Enter ICR
3. Select ICRealTime
4. Left click Create Alarm Session button

Programming your IPC or Recorder

After creating a new test alarm instance you will be provided with a Alarms Link, SMTP server, & Email address. The alarms link is a URL pointing back to the alarm test results page while the SMTP server and email address will be the two pieces of information that will need to be programmed into your IC Realtime device. 

Next you will log into your IC Realtime IPC or Recorder navigate to the network settings and select Email settings. Once the email settings section has loaded perform the following steps:

1. Enable the service
2. Input the IP address provided by Immix into the SMTP Server field
3. Set the port as 25
4. Uncheck the Anonymous option
5. Set the Username, Password, & Sender to use the Immix provided email address (the username may be truncated, that's ok)
6. Set Encryption Type to None
7. For the Subject line input your desired title / phrase and check the Attachment box
8. Input the Immix provided email address as a Receiver and click the + (plus) / Add button.
9. To finalize the settings click the OK / Apply button.
10. After all the settings have been input and verified click the Test button. You should see a test successful message.

Reviewing Immix response

Navigating back to the Immix Alarms Link URL you should expect to see a successfully decoded entry with a email test entry under the Details section.

Configuring your ICR device to send emails

HDVR/NVR (sys version 4.0)

1. Select Advanced Settings
2. Click Alert Center
3. Choose Alarm Input, Video Detection, IVS, Face Detection, or Audio Detect category.
4. Click the More Setting button and check the box for Send Email
5. Click the OK button

IPC (sys version 2.8)

1. Click Setting
2. Click Event
3. Choose Alarm, Video Detection, IVS, Face Detection, or Audio Detection category.
4. Check the boxes for Snapshot & Send Email
5. Click the Save button

IPC (sys version 3.1)

1. Click the Home button
2. Choose AI for advanced detection options such as tripwire, intrusion, face detection, etc. Choose Event for motion detection.
3. Click +Event Linkage
4. Choose Snapshot & Send Email
5. Click the Apply button

Verifying Immix processing of events

Return to the Immix Alarms Link URL after an event has been triggered on your ICR device. If an event has been recorded to Immix you will see the type of event under the details e.g. tripwire, intrusion, motion detect, etc. which will also include a snapshot of the event.