IC Now is IC Realtime's newest Mac desktop viewing software. The software was developed based on current-generation hardware. Mileage may vary for legacy machines.
Device/ Channel Number Limitations
The IC Now software is designed with a limitation of 64 live (online) channels. This is based on the occupied channels of a recorder (ie, if the NVR is a 32-channel with only 15 cameras, it counts only the 15 cameras).
OS Support
The IC Now software is currently designed to work with a minimum MacOS version of OS 11
and supports all APPLE chipset, like M1, M2 (The software does support Intel chipsets).
3rd Party & Specialty Cameras Notice
The software has known limitations for 3rd party cameras and some specialty cameras. Due to not supporting ICR’s standard snapshot protocol, the software will not load a thumbnail for the device list view. For the device snapshots, you will need to use IC Realtime cameras.
Installation
- Extract and open the IC Now install file. Drag and drop the IC Now icon into Applications.
- Proceed with checking in the software agreement and privacy policy checkboxes and clicking "Agree" to move past the prompts.
After selecting the install path and clicking Next, the software will install - You will be prompted to create a password for the admin account.
- Setup up security questions for admin password recovery.
Application Navigation
Icons:
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User Menu
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User Management
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Toggle Screen Lock
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Switch User
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Help Center Link
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Feedback
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About Link
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Settings shortcut; Opens the System Settings
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Alert Section Shortcut
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Minimize IC Now
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/
Full Screen/ Window mode toggle
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Close IC Now
Home Page
The Home page will display icons for the various menu options.
Icons:
Opens the IC Realtime Help Center in a web browser
Setting up your devices
On the Home Page or Shorcut Menu, click on Devices to add your devices.
Viewing Live View
Once you have added your devices, you can view them by clicking Live View.
Viewing Playback
You can view recorded footage from your devices under the Playback section.
Setting up Desktop Alerts
You can receive various event alerts from your added devices in the Event Config section.
Viewing Logs
The Log Search is used to retrieve logged data from the desktop software as well as view previous event alerts.
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